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Child and Youth Crisis Service Announcement
Effective May 1, 2025
What Will Remain the Same
Child and Youth Crisis Service (1-866-327-3224) will continue to receive calls during weekday hours.
- Monday to Friday: 8:30 a.m. to 4:00 p.m.
What Will Change
The Child and Youth Crisis Service will redirect after-hours crisis calls to the 9-8-8 Crisis Helpline.
- Monday to Friday: 4:00 p.m. to 8:30 a.m.
- Weekends and Holidays: 4:00 p.m. on Friday to 8:30 a.m. on Monday (or 8:30 a.m. the following morning after a holiday)
What To Expect
For after-hours calls to the Child and Youth Crisis Service our answering service will link callers to the 9-8-8 Crisis Helpline for immediate crisis response. Caller information will be forwarded to the Child and Youth Crisis Service for follow-up support the next business day.